Standard VARSITY II Headset Warranty & Exchange Program

As part of our ongoing commitment to quality and performance, we are proactively reviewing a limited batch of Standard VARSITY II Headsets (SKU: KEN 510) that may be experiencing issues.

If your headsets are not performing as expected, they may be part of this batch—and we’re here to help.

Through this program, our team will:

• Provide a prepaid return label
• Inspect your headset(s)
• Repair or replace any confirmed defective units

This program is part of our proactive approach to quality, ensuring every headset delivers the performance and reliability you expect.

If you were directed to this program or are experiencing issues, please complete the form below to get started.

Before submitting:

• Have your school and shipping information ready
• Include your original order details, if available

Once submitted, our team will review your request and follow up with next steps regarding your return and potential replacement.