SERVICE & SUPPORT

Maintenance & Repair Programs

Protect your investment and help keep your VOGO and VOKKERO equipment performing reliably with maintenance, inspection, and repair support.

ONGOING EQUIPMENT CARE

Support Beyond the Initial Purchase

VOGO offers maintenance and repair programs designed to help preserve the performance, reliability, and service life of your equipment.

Programs may include routine inspections, software or system updates, performance checks, and replacement of necessary components in the event of an unexpected equipment issue.

Annual Inspections Performance Checks System Updates Repair Support Replacement Components

01

Annual Inspection

Equipment may be inspected for general condition, functionality, performance, and signs of wear.

02

System Updates

Available updates may be applied to improve product quality, functionality, compatibility, and reliability.

03

Repair Support

Necessary parts may be repaired or replaced in the event of an unexpected breakdown or equipment failure.

MAINTENANCE COVERAGE

Maintenance Program

Available services may vary by product, system configuration, equipment condition, and the selected maintenance program.

Preventive Equipment Care

Routine maintenance can help identify wear, performance issues, or potential service needs before they develop into larger problems.

Performance Review

Equipment may be evaluated to confirm that core functions are operating as expected and that the system remains suitable for continued use.

Software & Configuration

Where applicable, VOGO may review system configuration and install available updates intended to improve performance or reliability.

Replacement Components

Depending on the selected program and equipment condition, worn or failed components may be repaired or replaced.

REPAIR INFORMATION REQUEST

Request Warranty or Non-Warranty Service

To request warranty or non-warranty repair service, submit a Repair Information Request with key details about the product and the issue you are experiencing.

Providing complete product and problem information helps our support team review your request and determine the appropriate next steps.

SUBMIT A REPAIR REQUEST

BEFORE YOU SUBMIT

Information to Have Ready

Preparing the following information can help our support team review your request more efficiently.

01

Product Details

  • Product name or model
  • Serial number
  • System configuration

02

Purchase Information

  • Purchase date
  • Order or invoice number
  • Original purchasing organization

03

Issue Description

  • Detailed description of the problem
  • When the issue began
  • Troubleshooting already completed

LEARN MORE

Keep Your Equipment Field-Ready

Contact our support team to learn more about available maintenance options, program coverage, pricing, and repair services.

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