ORDER SUPPORT
Please review the requirements below before sending equipment back to VOGO North America.
RETURN OVERVIEW
Returns must be requested within the applicable return period and approved by VOGO North America before equipment is shipped.
Products should be complete, properly packaged, and returned with the required authorization and supporting information.
01
Submit claims for damage, refund, or exchange within 30 business days of receiving your order.
02
Contact the VOGO North America team and receive return authorization before shipping any item.
03
Products must be complete and include all original accessories, manuals, packaging, and packing materials.
RETURN REQUIREMENTS
All claims for damage, refund, or exchange must be submitted within 30 business days of receiving the order.
Returned products must be in like-new condition and include all equipment, accessories, manuals, packaging, and original packing materials.
Customers are responsible for return shipping charges unless otherwise authorized by VOGO. A restocking fee may apply based on the condition of the returned product and the circumstances of the return.
RETURN ADDRESS
Please do not ship equipment to this address until you have received return authorization and instructions from our team.
NEED ASSISTANCE?
Contact our team with your order number, purchase information, reason for return, and details about the equipment you would like to send back.
