Privacy Policy

This Privacy Policy applies to personal information collected through the Site in circumstances where you knowingly provide that information to VOGO NA, Inc.

This policy applies to information provided through website forms, customer-service requests, product inquiries, demonstration requests, returns, exchanges, and other communications submitted through the Site.

VOGO does not collect personally identifiable information about you except for information that you voluntarily provide.

The information collected is intended to help us process requests for information, products, services, demonstrations, support, returns, or exchanges and to communicate relevant offers, events, and promotions.

Depending on the form or request, you may provide information such as:

• Your name
• Email address
• Telephone number
• Organization or company name
• Job title
• Mailing or shipping address
• Product and order information
• Information related to a demonstration, repair, return, or exchange
• Additional information included in your message or request

You may also choose to provide additional information when completing a request form or otherwise communicating with VOGO.

In the normal course of serving customers, VOGO may disclose personal information to its affiliates, agents, contractors, and service providers.

VOGO contracts with third parties that provide services such as:

• Website hosting and maintenance
• Customer-database management
• Email communication services
• Order processing and fulfillment
• Customer and technical support
• Marketing and promotional communications
• Data storage and website administration

VOGO may disclose personal information to these providers when disclosure is necessary for them to perform services on our behalf.

VOGO does not authorize service providers to use personal information for purposes unrelated to the services they provide to us.

Parties receiving personal information from VOGO are expected to maintain its confidentiality and comply with applicable privacy obligations and this Privacy Policy.

VOGO reserves the right to transfer personal information to another entity within the VOGO group.

Personal information may also be transferred to a third party in connection with a sale of stock, merger, consolidation, reorganization, or transfer of all or substantially all of VOGO NA, Inc.’s assets, whether voluntarily or by operation of law.

Any party receiving personal information as part of such a transaction will be expected to protect its confidentiality and handle the information in accordance with applicable privacy requirements.

VOGO may collect certain information about how visitors use the Site through cookies and similar technologies.

Cookies may collect information such as:

• How frequently you visit the Site
• Which pages you view
• How you navigate through the Site
• Which website referred you to the Site
• Which website you visit after leaving the Site
• Browser, device, and general usage information

Cookies generally identify a browser or device rather than directly identifying an individual.

Certain cookies may be necessary for the Site to function properly, while others may help us understand website performance and improve the user experience.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect the operation or availability of certain Site features.

VOGO is committed to maintaining records that are as accurate and current as reasonably possible.

You may contact Customer Service to:

• Update or correct personal information you have provided
• Change your email communication preferences
• Request removal from marketing communications
• Request deletion of personal information from our systems, where applicable

Please allow up to 15 business days for certain updates, communication-preference changes, or removal requests to be processed.

VOGO may retain certain information when required for legal, regulatory, security, accounting, warranty, transaction, or legitimate business purposes.